DEVELOPMENT STEPS
Because the service we offer is tailor-made, NAVIGA POTENTIA applies 5 important steps (RADIE Steps) to develop the right solution to answer Client needs and have a positive impact on improving the competence and performance of participants.
RESEARCH
- Identify learning outcomes
- Identify learner characteristics
- Identify learning gaps
ANALYSIS
- Analysis data.
- Finding root causes.
- Required resources.
DESIGN & DEVELOPMENT
- Design learning plan (program/ modules/ level).
- Develop tools, assessment & activities.
- Finalize learning materials.
IMPLEMENTATION
- Delivery learning modules/ activities.
- Implement learning program.
- Ensure all Learners follow all learning process.
EVALUATION
- Conduct assessment.
- Conduct observation & evaluation for learning achievements.
- Conduct evaluation for further improvement.
LEARNING APPROACH
Instead of routine training that often fails, Our Approach creates learning that feels real-active, experiential, collaborative, and directly tied to solving business challenges.
ACTIVE LEARNING
Participants engage directly through discussions and activities to deepen understanding
CASE STUDY APPROACH
Real-world cases sharpen analytical thinking and decision-making skills.
EXPERIENTIAL LEARNING
Hands-on practice through simulations, role plays, and workplace scenarios
COLLABORATIVE LEARNING
Team-based learning to share insights, solve problems, and build solutions together
ACTION LEARNING PROJECT
Applying key learnings to real projects for measurable workplace impact.
CORE MODULE
There are variety of modules can be developed to achieve Client’s training objectives. NAVIGA POTENTIA develops tailor-made Training & Development solutions tailored to Company’s needs, challenges, and desired goals.
LEADERSHIP
- Fundamentals of Leadership
- Team Development
- How to Influence People
- Strategic Thinking & Decision Making
- Change Management
- Coaching & Mentoring
- Strategic Leadership
- Agile Leadership
- High Performance Leadership
- Leading with Impact
- Etc.
MARKETING
- The Concept of Marketing
- Understanding Customer Behavior
- Market Research
- Marketing Strategy
- Digital Marketing
- Social Media Marketing
- B2B Marketing
- Etc.
SERVICE & CX
- Service Excellence
- Customer Centric
- Service Quality for Frontliners
- Handling Complaints & Service Recovery
- Building Customer Loyalty
- Service Blueprint
- Service Team Management
- Customer Experience Management
- Etc.
STRATEGY
- Fundamental of Strategy
- Strategic Thinking
- Strategic Planning Process
- Business Analysis
- Vision, Mission, and Values
- Strategic Goal Setting
- Strategic Action Planning
- Measuring & Analyzing Strategy
- Etc.
BRAND
- Fundamentals of Branding
- Brand Strategy & Positioning
- Brand Equity & Architecture
- Brand Activation
- Brand Management
- Integrated Marketing Communication
- Developing Product Branding
- Branding in Social Media
- Content Marketing
- Brand Performance & Measurement
- Etc.
SALES
- Fundamental Selling Skill
- Consultative Selling Technique
- Sales Negotiation & Handling Objections
- B2B and Sales Territory
- Key Account Management
- Sales Force Management
- Sales Management
- Developing Sales Team
- Strengthening Sales Culture
- Etc.
CAREER DEVELOPMENT
Sales Team
- Account Officer Development Program
- Sales Supervisor Development Program
- Sales Manager Development Program
- Branch Manager Development Program
Service Team
- Service Supervisor Development Program
- Service Manager Development Program
PERSONAL DEVELOPMENT
- Professional Communication
- Business Writing
- Business Ethics
- Time Management
- Interpersonal Skill
- Teamwork & Collaboration
- Analytical Thinking
- Critical Thinking
- Problem Solving
- Innovation & Design Thinking
- Etc.
CSR
- UMKM Development Program
- Women Entrepreneurship Program
- Professional Career Readiness Program